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Driving Digital Efficiency Through Open Source Innovation and Automation

Knock Togetit is a technology solutions provider dedicated to helping organizations reduce operational costs, streamline business processes, and enhance service delivery through strategic implementation of open-source technologies. Our approach centers on replacing expensive, proprietary platforms with secure, scalable, and fully customizable open-source alternatives—while automating critical workflows across IT, operations, and customer-facing functions.

We empower businesses to modernize their digital landscape without the heavy licensing fees traditionally associated with enterprise software.

Our Core Focus Areas

1. Open-Source Ticketing & Service Management Systems

We deploy and customize industry-leading open-source ticketing platforms such as osTicket, Zammad, or GLPI to deliver affordable yet enterprise-grade service management capabilities.

Key Value:

  • Eliminates recurring licensing costs
  • Customizable workflows for IT, HR, Procurement, and Facilities
  • Automation rules that reduce manual workload
  • Integrated SLA and reporting management
  • Multi-channel ticket intake (email, portal, chat, API)

This results in faster incident resolution, improved service visibility, and lower total cost of ownership.

2. Open-Source Email & Collaboration Platforms

For organizations looking to move away from high-cost commercial email platforms, Knock Togetit provides secure, self-hosted open-source email and collaboration solutions.

We implement platforms such as Zimbra, Mailcow, or SOGo, offering:

  • Robust email, calendaring, and collaboration tools
  • Anti-spam, anti-virus, and encryption options
  • Full administrative control over data
  • Scalable on-prem or cloud-based deployments
  • Integration with directory and identity systems

This approach reduces subscription fees while maintaining enterprise-level functionality and security.

3. Security Operations Center (SOC) Solutions Built on Open-Source Tools

We build modern, cost-effective SOC solutions using powerful open-source security platforms such as:

  • Wazuh / OSSEC for SIEM & endpoint monitoring
  • TheHive for incident response
  • Cortex for automated threat analysis
  • Shuffle / StackStorm for SOAR automation
  • Suricata / Zeek for network threat detection

Outcome:

A fully functional SOC stack without the prohibitive costs of commercial SIEM/SOAR products, enabling organizations to monitor threats, detect anomalies, and automate responses with budget-friendly scalability.

4. Business Process Automation with Open-Source Tools

We automate repetitive and manual business processes using:

  • Workflow tools (e.g., n8n, Camunda, Node-RED)
  • RPA frameworks (OpenRPA, TagUI)
  • Chatbots and AI assistants (open-source LLM stacks)
  • Integration platforms (API-based or low-code)

Applications include:

  • Automated customer onboarding
  • Invoice processing
  • Procurement workflows
  • HR onboarding/offboarding
  • Notification and escalation routing

This boosts productivity, reduces human error, and speeds up operations—without the overhead of proprietary automation suites.

Ready to Reduce Costs with Open Source?

Let's discuss how we can help your organization leverage open-source solutions for maximum efficiency.